Frequently Asked Questions

We prefer logo in vector format in pdf, eps, or ai file because our factory can only use vector logo for production. If you don’t have 

vector format, jpg, png and psd files are also fine. Our team will change them into vector format. 

No matter you send us vector or bitmap format, please make sure the logo is in high resolution without jagged edges or distortion. 

Please check the three pictures below. The first picture is very clear enough and after we change it to vector format, it is still very clear. 

We prefer high resolution logos like this 

The second picture is not very clear enough and the small letters TM look distorted. Logo in such resolution is barely acceptable. 

The third picture is very not clear enough and has jagged edges . After we change it to vector format, the letters became distorted 

and the small letters TM even look like a dot. Logo in such resolution will affect the printing quality of the bands and lanyards and can 

not be used.

To locate a Pantone color you can go to www.pantone.com or you can search Pantone color in Adobe Illustrator or Adobe Photoshop. You can also find your Artwork color with Adobe Photoshop. The following steps can be helpful:

1. Open your art file (PSD, JPEG, JPG, TFF, PNG, EPS, PDF) in Photoshop.

2. Select The "Eye Dropper" tool from the left side panel of Adobe Photoshop.  (Eye Dropper)

3. Now select the section of the artwork of which you want to know the PMS info.

4. Now Select the "Set Foreground Color" tool from the left side panel and double click it. 

5. A new window will open, here Click on the "Color Libraries" 

6. Another new window will appear and and here you will see the Pantone color code of your selected section of your Artwork. 

Through this method you can easily find the PMS code you need for your design. If you don't have Adobe Photoshop installed, you can just ask our Live Support team to help you find out the PMS colors for you. We are here to help 24/7.

The process of converting RGB to PMS code is very easy, you can simply ask us for help or you can use Adobe Photoshop and follow the simple steps below to convert RGM to PMS code, you can also covert Hex Color code or CMYK color to PMS color code.

RGB Color has 3 separate value that is R(Red), G(Green) and B(Blue). Hex Color code has a Alpha numeric number(ef6b00) like below

1. Please run your Adobe Photoshop

2. Now select the "Set Foreground Color" tool from the left side panel and double click it. 

3. A new window will appear name as Color Picker 

4. Here in the R G B box, please input the R G B value you have, or for hex code please Fill the # field with out any '#' sign.

5. Now Click the 'Color Libraries' button and you will see the Pantone color code similar to the original color.

For any further help please chat with us via our Live Support Tool.

We have produced many bands and lanyards for some famous companies, such as Nike, Apple, McDonald's etc and were all delivered successfully. When any logo such as LV or CHANEL is printed on purse, the customs will regard it as sensitive and brand copying. But when such logos  are printed on bands or lanyards, it will not be regarded as brand copying. 

All of our packages are shipped out via UPS, Fedex or TNT as samples. Sometimes, the customs may hold some package for general check but not for logo issue.